Privacy policy

1. Identity and contact details of the controller

This privacy policy applies to all personal data processed by Sove Milieu- en Veiligheidsconsulting BV, limited liability company, with registered office at 9090 Melle, Kerkstraat 23, with company number BE0807.091.765, which is the Controller of this website.

The Controller attaches great importance to your privacy and therefore processes your personal data in accordance with the European Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data (hereinafter “GDPR”) as well as any future or additional legislation in implementation thereof, as applicable.

For further questions or comments related to the way we handle your personal data, you can always contact us, either by e-mail to info@sove.be or by mail to the aforementioned postal address.

2. What does “processing personal data” mean?

Processing personal data (hereinafter “data”) includes any processing of data that can identify you as a natural person. You can read about what data is involved in this Privacy Policy. The term “processing” is very broad and covers, among other things, collecting, storing, using your data, or sharing it with third parties.

3. What data do we process?

Below we clarify which of your data we may process. Depending on the specific situation, your preferences and the way you contact us, we may not process all of the following data about you.

General

Of all our contacts, we may process the following data:

• Electronic identification and usage data (e.g. IP address, browser type, location data, statistics about your use of this website);
• Identification data;
• Contact data (e.g. name, first name, address, email address, etc.);
• Contact history (e.g., email messages, messages sent through web forms, etc.);

Customers and service providers/suppliers

From our customers and our service providers/suppliers in the context of our commercial activities, we may additionally process the following data:

• Contractual data (e.g. quotations, order letters, agreements)
• Information regarding the order to be executed
• Invoices and billing data
• After-sales data

Candidate employees

In addition, we may process the following data on prospective employees. Of course, this will depend to a large extent on what data you yourself wish to provide us with in relation to your application.

• Personal details;
• Work-related data;
• Personality data;
• Photographs

4. For what purposes do we process your data?

Personal data is processed exclusively within the framework of the company and in particular for the following purposes:

• Carrying out our main activities
• Compliance with administrative, tax and other legal obligations
• Communication with (potential) customers and suppliers
• Recruitment procedure of employees

5. On the basis of which processing grounds do we process your data?

We process your data only insofar as based on one of the processing grounds listed in the GDPR, and as shown below.

Legal obligation

Certain data is processed by us to comply with legal or regulatory obligations imposed on us. For example, in the context of tax and accounting obligations, in the area of data protection, or in the area of environmental or environmental law obligations.

Necessary for the performance of the contract.

Certain data are processed by us because it is necessary for the conclusion, performance or termination of a contract with you as a data subject. For example, for contacting, scheduling, responding to a request or requesting information within the framework of entering into a contractual relationship, as well as the effective performance of the contractual assignment within the framework of our main activity, in order to provide you with our services or receive them from you.

Legitimate interest

Certain data are processed by us based on our legitimate interest which in specific cases outweighs any possible prejudice to your rights. For example, for promoting our activities to business contacts; improving the quality of our services; training employees and evaluating and maintaining data and statistics related to our activities, in the broad sense; preserving and using evidence in the context of liability, litigation or disputes and for the purpose of archiving activities; and ensuring security, both online on this website and on our premises.

Consent

Certain data are processed by us based on your consent. For example, for promoting activities to potential business contacts; using certain analytical or marketing cookies; posting photos containing personal data on our website and social media channels. Data of job applicants after the recruitment process will be kept only with permission.

6. Origin of data

We also obtain most of the data we process from you directly. Within the scope of our services, we may obtain data from you through external service providers or public sources.

7. With whom do we share your data?

We do not pass on your data to third parties, except when strictly necessary in the light of the above-mentioned purposes, or if we are required to do so by law.

Where necessary, we use external service providers (processors) to support our operational purposes such as the management of our websites and IT systems. Where appropriate, these external service providers carry out certain data processing operations on our behalf. We will only share your data with these external service providers to the extent necessary for the relevant purpose. The data may not be used by them for other purposes. Moreover, these service providers are contractually bound to ensure the confidentiality of your data by means of a “processing agreement” concluded with these parties.

Specifically, to the extent relevant in your situation, we share your data with the following third parties for the following purposes, with these third parties in certain cases acting as processors on our behalf:

Postal companies, transport and delivery companies if we need to send you something by mail;

• Payment service providers if we receive payments from you, or vice versa;
• External representatives and consultants or any other parties involved as part of our main or ancillary activities;
• Processors who assist us in the IT field to operate our organization, for the purpose of secure and efficient digital data management within our organization;
• Government bodies, judicial authorities and practitioners of regulated professions such as accountants and lawyers, for the purpose of complying with our legal obligations and defending our interests, as required.

8. How long do we keep your data?

We retain your data for no longer than is necessary for the purpose for which the data was collected or is being processed. Since the period for which the data can be kept depends on the purposes for which the data was collected, the storage period may vary in each situation. Sometimes specific legislation will require us to keep the data for a certain period of time. Our retention periods are always based on legal requirements and a balancing of your rights and expectations with what is useful and necessary to fulfill the purposes. At the end of the retention period, your data will be deleted or anonymized.

9. Where do we store your data and how is it protected?

We provide appropriate technical and organizational security measures to prevent, within the scope of our activities, the destruction, loss, falsification, alteration, unauthorized access or unauthorized disclosure to third parties, as well as any other unauthorized processing of this data.

In addition, we also take care to ensure that the processors we rely on also implement appropriate security measures to minimize risks of incidents.

If, when using specific services or software tools, your data are processed outside the European Economic Area (EEA), this will only be done in/to countries that have been confirmed by the European Commission to ensure an adequate level of protection of your data, or measures will be taken to ensure the lawful processing of your data in these third countries.

10. What are your rights?

You have various rights in relation to the data we process about you. If you wish to exercise any of the rights set out below, please contact our GDPR responsible officer using the contact details included under the first title of this Privacy Policy.

Right of access and copy

You have the right to inspect your data and obtain a copy thereof. This right also includes the possibility of requesting further information about the processing of your data, including the categories of data processed about you and for what purposes.

Right of adaptation or rectification

You have the right to have your data amended if you believe we have incorrect data.

Right of data erasure (right to oblivion).

You have the right to request that we delete your data without unreasonable delay. However, we will not always be able to comply with such a request, inter alia when we still need the data in function of an ongoing contract, or when keeping certain of your data for a certain period of time is required by law.

 Right to restriction of processing

You have the right to restrict the processing of your data. In this way, the processing is temporarily stopped until, for example, there is certainty about its accuracy.

 Right to withdraw your consent.

If the processing is based on your consent, you have the right to withdraw this consent at any time by contacting us. For marketing messages you receive from us via e-mail based on your consent, you can easily withdraw this consent by clicking on the unsubscribe link at the bottom of such message.

Right of objection

You have the right to object to the processing of your data based on legitimate interest. This should be based on reasons specific to your situation. You may also object to the use of your data for direct marketing purposes. For marketing messages by e-mail, an opt-out will always be provided.

 Right to portability

You have the right to obtain in electronic form the data you have provided to us with your consent or in execution of a contract. In this way, they can be easily transferred to another organization. You also have the right to request us to transfer your data directly to another organization, if this is technically possible.

 Right to complain to your supervisory authority

Should you believe that we are processing your data in an incorrect manner, you always have the right to lodge a complaint with your data protection supervisory authority.

Belgische Gegevensbeschermingsautoriteit (GBA)
Drukpersstraat 35
1000 Brussel
contact@apd-gba.be

11. How can you exercise your rights?

You may exercise your rights by contacting us, either by email to info@sove.be or by mail to 9090 Melle, Kerkstraat 23, provided that you enclose a copy of the front of your identity card or other document that identifies you. The copy will only be used to identify you in accordance with the GDPR.

12. Changes

We reserve the right to modify this Privacy Policy. The most recent version will be available on our websites at all times. The date this Privacy Policy was last amended can be found at the top. In the event of a substantial change to the Privacy Policy, we will inform those affected by it directly if possible.